⌖  Yorkshire-based | Covering North, East, South & West Yorkshire • Nationwide coverage available☎  +44 333 772 3638    ✉  sales@castraguard.co.uk
Helpful answers

Frequently Asked Questions

Common questions about CCTV, installation, maintenance, surveys and the areas we cover.

Do you provide free site surveys?

Yes. We can discuss your requirements and arrange a survey so the system can be designed around the property and the risks you want to address.

Which areas do you cover?

CastraGuard is Yorkshire based and covers North Yorkshire, East Yorkshire, South Yorkshire and West Yorkshire. Nationwide coverage is also available for larger and specialist projects.

Do you work with businesses and homes?

Yes. We install and support systems for commercial premises, farms, equestrian properties and domestic customers.

Can you maintain a system you did not originally install?

In many cases, yes. We can inspect existing CCTV and security systems, diagnose faults and advise on maintenance or upgrades.

Can I view CCTV remotely?

Many modern systems support secure remote viewing from compatible phones, tablets and computers. The options depend on the equipment and network available at the site.

Can you upgrade an existing CCTV system?

Yes. Where practical, existing equipment and cabling can be assessed to determine whether individual components can be upgraded rather than replacing everything.

Do you undertake large or multi-site projects?

Yes. Larger commercial, specialist and multi-site projects can be undertaken nationally throughout the UK.

What happens after installation?

We explain how to use the system and remain available for support, maintenance, alterations and future upgrades.